Gallery

CCZ staff actively participated in the National Clean-Up Campaign, which takes place on the first Friday of every month. This initiative reflects CCZ’s commitment to promoting a clean, safe, and sustainable environment for all citizens.”

The CCZ Human Resources Chairperson , Mr Ntokozo Nyoni attended the Public Service Commission’s retirement conference, that was held under the theme: “Retirement Planning in Action: Transforming Insights into Realities.” This second edition was recently held in Bulawayo

Day 2: Visit our stand and learn more about consumer protection legislation, the CCZ Academy, your rights as a consumer and more!

Be empowered, our team is ready to serve!

Day 1:CCZ is exhibiting at Masvingo Agricultural Show,in partnership with Ministry of Industry and Commerce,Standards Development Fund,Trade Measures Department, Show is being held under the theme: Promoting development for economic growth

CCZ Management Systems Certification proccedure meeting with SAZ at CCZ HQ

Permanent Secretary in the Ministry of Energy and Power Development, Dr Eng G. Magombo and her team pose for pictures after a meeting with CCZ CEO Mrs R. Mpofu and her team!

Strategic &Consensus meeting for the Revitalization of Public Health Advisory Board

CCZ staff at Good seed and food festival at Botanical gardens in Harare

CCZ Matabeleland North held it’s Green Action Week commemorations at Rats and Monkeys ,Madojwa village in Lupane ,with participants applauding CCZ efforts in promoting consumption of indigenous foods

The Consumer Council of Zimbabwe (CCZ) hosted its Matabeleland South Green Action Project in Beitbridge, where the community came together to enjoy and celebrate a variety of traditional delicacies that were warmly appreciated by local residents.

The Green Action Week program was held in Bulawayo yesterday, bringing a cultural dimension to the event as participants shared and celebrated nutritious traditional foods.

CCZ CEO attending and presenting the consumer voice at Old Mutual’s Annual Better Future Summit in Harare.

CCZ Consumer Action Clubs in Kambuzuma and Warren Park celebrated in style today, sharing nutritious traditional meals with the disability community — who loved the spirit of togetherness and sharing.

CCZ in joint consumer awareness road shows on safe energy use at household levels. Road shows are being held in partnership with Ministry of Energy and Power Development, ZERA, ZETDC and REA at Ingwizi Business Centre, Mangwe District, Matabeleland South.

As part of the global Green Action Week campaign, Mashonaland Central, (Masembura village) came alive with vibrant community engagement, centered around the theme of sharing for a greener future.

As part of Green Action Week, the Midlands province organized a comprehensive sustainable lifestyles demonstration.

CCZ Board and the CEO signed Intergrity pledges, a commitment to ethical conduct, weed out corrupt tendencies, ensuring transparency and fairness in discharging the CCZ mandate .

Today marks final day of ZAS2025. Visit our stand and learn more about Conciliation & Arbitration, Consumer Rights, Buy CCZ verified, CCZ Academy, Family of Six basket. Don’t miss out!

Minister of Energy and Power Development Hon July Moyo listening attentively to the CCZ solar mukando initiative, a stop gap measure meant to empower consumers to use clean energy

Ministry of Industry and Commerce, Chief Director ,Industry Ms Florence Makombe, Chief Director Commerce, Dr Douglas Runyowa, CCZ CEO Rosemary Mpofu, CEO CZI Ms Sekai Kuvarika took time to tour our stand!

Day 3, at the Zimbabwe Agricultural Show – School children are brimming with enthusiasm as they learn about consumer protection at the CCZ stand. We warmly invite you to join us in Nelson Mandela Hall—where the CCZ team is ready to inform and inspire

#ZAS2025,team is ready to serve you

CCZ, in partnership with POTRAZ, CPC, PRAZ, and RBZ, held a consumer community engagement on Fair Digital Financial Services at Nembudziya Business Centre in Gokwe.

  DAY 2. Matabeleland North Provincial Show at Hwange, visit our stand Ministry of Industry and Commerce,  Trade Measures and CCZ Team ready to give insightful information on consumer protection. #Leaving no one and no place behind.  

The Consumer Council of Zimbabwe participated in side events at the ongoing COP15 conference under the theme “Thriving Wetlands, Thriving Cities.” CCZ highlighted the critical role that consumers play in conserving wetlands—especially in urban and peri-urban areas—promoting sustainable practices for healthier environments and resilient communities.

CCZ Board Members and senior Management participated in a Business Risk Awareness Training workshop at MTB in Harare. Following the session, both the Board Members and Management were awarded certificates in recognition of their successful participation.

CCZ, in partnership with ZERA, conducted a consumer education and awareness campaign in Nyamaropa (Manicaland) and Ruwangwe (Midlands, Gokwe Nembudziya). The initiative focused on promoting safe household energy use. The communities appreciated the awareness efforts, noting that they not only highlighted energy related hazards but also provided valuable energy saving tips.

The Minister of Industry and Commerce, Hon. M. N. Ndlovu, paid a courtesy visit to the CCZ offices as part of his engagement with the State‑Owned Enterprises under his Ministry. During the visit, the Minister emphasized the vital role CCZ plays in protecting consumer rights in Zimbabwe. The Minister encouraged the organization to increase its visibility initiatives and to document its work for the benefit of consumers.

Consumer Council of Zimbabwe Quarterly Newsletter – Q1 2025

CCZ Head Office and Provincial staff joined National Clean up campaign day held first friday of every month, as part of our consumer responsibility of environmental awareness.

Lets play our part in keeping our environment clean, safe for future generations

We’re thrilled to share highlights from our recent community engagements in Gwanda (Matabeleland South) and Bulawayo Metropolitan at Luveve Hall. The emphasis was on consumer education: breaking down key provisions of the Consumer Protection Act, the availability of conciliation and arbitration through CCZ and offering practical guidance on accessing and benefiting from CCZ-led dispute resolution systems. The platform gave consumers real tools to resolve marketplace issues. We also proudly announced our official entry into Mat South’s Gwanda district—marking a new chapter in our journey.

CCZ held belated World Food Safety Day commemorations in Seke, Chitungwiza, the Chief Executive Officer Mrs Rose Mpofu emphasized the critical role that consumers play in ensuring their own food safety. In her remarks, the CEO reiterated that consumers have a responsibility to read food labels and make informed decisions about the products they consume. She highlighted that all food items should be properly labelled, providing clear information on ingredients, expiry dates, nutritional value, and any potential allergens.

CCZ recently held its team building workshop in Kadoma. Team building, is much more than just a fun outing. It plays a critical role in fostering harmony, unity, and ultimately driving efficiency in organisations.

The Consumer Council of Zimbabwe (CCZ) and the Consumer Protection Commission (CPC) have engaged in deliberations aimed at developing Standard Operating Procedures (SOPs) for Conciliation and Arbitration processes. These SOPs will play a pivotal role in strengthening consumer protection by ensuring that justice is efficiently and fairly delivered in marketplace disputes.

The Consumer Council of Zimbabwe (CCZ) actively participates in the National Clean-Up Campaign held on the first Friday of every month. This monthly campaign promotes environmental cleanliness. public health, and community responsibility across the country. CCZ remains committed to supporting national development goals, including sustainable environmental practices that enhance the quality of life for all Zimbabweans.

Minister of Industry and Commerce Hon Mangaliso Ndlovu, Permanent Secretary Dr Thomas Utete Wushe and Deputy Minister of Industry and Commerce Hon Rajeshkumar Indukant Modi were among the dignitaries who made a visit at the CCZ stand.

CCZ management and staff participating in the National Clean-up day held every first Friday of the month.

Buy CCZ Verified breakfast meeting held at The Country Club, in attendance were business associations, producers, regulators and consumers. Mrs Netai Magade, Director of Commerce and Consumer Affairs in the Ministry of Industry and Commerce gave the key note addrress..

World Consumer Rights Day commemorations 2025 held at Harare International Conference Center under the theme, “A just transition to sustainable lifestyles”. Honorable Minister of Industry and Commerce, Mangaliso Ndlovu, was the guest of honor.

Consumer community engagement held at Chatikobo Business Center in Masvingo rural in partnership with Postal and Telecomunications Regulatory Authority of Zimbabwe (POTRAZ), The Reserve Bank of Zimbabwe (RBZ), Procurement Regulatory Authority of Zimbabwe (PRAZ), Consumer Protection Commision (CPC) on Fair Financial Digital Services.

CCZ training academy launch in collaboration with the University of Zimbabwe at Cresta Oasis Hotel in Harare.

Consumer Action Clubs training on organic farming practices at Sally Mugabe Heights in Harare