The Consumer Council of Zimbabwe has its origins deeply rooted in the great and noble cause of protecting and empowering consumers by monitoring product quality and service to ensure total adherence to reasonably accepted standard
CCZ assists consumers to get redress whenever they are prejudiced in trade. In areas where it cannot help, the organization refers the cases to the Small Claims Court or lawyers or any such other places where consumers can be assisted
As a watchdog, the CCZ represents consumers by influencing government to enact laws that protect them, thus creating a platform for fair trading practices. Over the years we have successfully lobbied for the following consumer protection legislation
Consumer education is one of the core competencies of the CCZ. The organization therefore goes out to educate consumers on their rights and responsibilities through lectures, articles and advice in the print and electronic media, discussions, workshops, seminars to enable consumers to make informed decisions in the market place