35 Rhodesville Road, Eastlea, Harare.  Email: info@ccz.org.zw  


If you have been treated unfairly by a supplier/service provider, follow these steps:

1. Be clear of what the problem is

2. Contact the company/seller where you had the problem.

3. Ensure you have proper documentation (contracts, receipts etc) at hand.

4. Always stay calm and be assertive and keep records of conversations made.

5. If not satisfied, escalate the issue by lodging the complaint with  CCZ. Contact any of our Provincial offices, or through this website or any of our social media platforms.

Complaint Submission
Maximum upload size: 2.1MB