SUBMIT COMPLAINT

If you have been treated unfairly by a supplier/service provider, follow these steps:

1. Be clear of what the problem is

2. Contact the company/seller where you had the problem.

3. Ensure you have proper documentation (contracts, receipts etc) at hand.

4. Always stay calm and be assertive and keep records of conversations made.

5. If not satisfied, escalate the issue by lodging the complaint with CCZ. Contact any of our Provincial offices, or through this website or any of our social media platforms.

Complaint Submission

Name

Surname

Email Address

Subject

Date of Reported Incident

Offending Supplier / Service Provider

Clearly describe the problem you have had with the supplier/service provider

Briefly describe the action you have taken up to now to address this matter

How was your matter dealt with by the supplier/service provider? Include any responses from them

Supporting Evidence

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