35 Rhodesville Road, Eastlea, Harare

Lobbying & Advocacy

The CCZ has successfully lobbied government and other stakeholders in effecting and ensuring laws and practices that uphold basic principles of consumer protection hence the Consumer Protective Legislation that are in place.  The CCZ has successfully clamoured for the enactment of legislation such as:

  1. Consumer Contract Act
  2. Competition Act
  3. Class Action Act
  4. Small Claims Court Act
  5. Patients Charter
  6. National Incomes and Pricing Commission Act (2007)

Currently, CCZ is in the forefront of pushing for the Zimbabwe Consumer Protection Law, the draft Bill is to be tabled before the Parliament.  The launch and National Consultative Workshops of the Draft Consumer Protection Bill were spearheaded by the Consumer Council of Zimbabwe.

As part of the lobbying and advocacy, the CCZ is a member of various economic groups such as the Tripartite Negotiation Forum (TNF), Parliamentary Portfolio Committees on Economic Development, National Economic Consultative Forum (NECF) and a number of boards that have consumer interests. The CCZ successfully lobbied for Small Claims Courts and their decentralisation from Harare and Bulawayo provinces to Mutare and hopefully in the coming years will be established in other provinces.  The CCZ contributes to national policies by making submissions for consideration to the pre / post National Budget and Fiscal Policy issues as part of the advocacy for consumer friendly policies.