35 Rhodesville Road, Eastlea, Harare

We Fight For The Rights of All Consumers

The Consumer Council of Zimbabwe has its origins deeply rooted in the great and noble cause of protecting and empowering consumers

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NATIONWIDE OFFICES

Members

YEARS OF IMPACT

Lobbying & Advocacy

As a watchdog, the CCZ represents consumers by influencing government to enact laws that protect them, thus creating a platform for fair trading practices. 

Complaints Handling

The CCZ handles a diversity of complaints between consumers and service providers and by so doing acts as an arbitrator between disputing parties.

Education

Consumer education is one of the core competencies of the CCZ. The organization therefore goes out to educate consumers on their rights and responsibilities.

NETWORKING

The organisation works together with various stakeholders to promote exchange of ideas, as well as to represent the consumer perspective, thereby upholding consumer interests.

RESEARCH

The organisation works together with various stakeholders to promote exchange of ideas, as well as to represent the consumer perspective, thereby upholding consumer interests.  CCZ staff continue to serve on various boards and committees of other organisations that seek to protect the rights of the consumer and for purposes of lobbying and advocacy. 

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