The Consumer Council of Zimbabwe has scored many successes to date. CCZ has successfully lobbied for specific consumer legislation in Zimbabwe, such as:

• Small Claims Court Act, 1992 - mostly accessible to low income and middle income groups who can not afford legal representation.
• Consumer Contract Act, 1994 - which protects consumers against unfair contracts.
• Patients Charter- which seeks to create an environment of mutual understanding, participation and humane treatment of patients.
• Competition Act, 1996 - encourages and promotes fair competition in all sectors of the economy.
• Class Action Act, Chapter 8:17 -which makes provision for consumers to jointly seek legal redress.
• The Council conducts surveys on various products and services, thus providing research based information and also unearthing business malpractices. In its efforts to watch the price trends, the CCZ also conduct monthly shopping baskets which are made available to our members.