Our objectives are to protect consumers, protect manufacturing standards, improve consumer awareness through education and to settle disputes between consumers and supplier.Consumers have eight universally accepted rights and it is the job of any consumer organisation to make sure that these rights are honoured.
These rights shape our work. Our functions, therefore, entail educating the consumers to understand their rights so that they have a degree of self protection and are in a position to influence government policy and law makers to make policy and laws that protect them, monitoring prices and standards of products and providing research services and information among other duties.
News & Features
Consumer protection bill Consumer Receive training on Organic Farming Traffic light labelling essential in determining healthy foods
The Patients Charter, developed from recommendations by the Consumer Council of Zimbabwe (CCZ) and the Ministry of Health and Child Welfare,
Your Rights As a Consumer
Consumers have eight universally accepted rights and it is the job of any consumer organisation to make sure that these rights are...
Consumer-Protection Act Bill Draft
To promote a fair, efficient and transparent marketplace for consumers and business, to promote consumer rights...